Introduction
In the study of cognitive psychology, various theories have been proposed to understand the mechanisms that drive human memory. From the unitary and dual-process views to more complex models, psychologists have developed frameworks to explain how information is processed, stored, and retrieved.
Among these theories, the works of Waugh and Norman, Atkinson and Shiffrin, Craik and Lockhart, and William James have made significant contributions, each offering a distinct perspective on how cognitive processes are organized and operate.
Organisation of Memory Models
Memory models can be organised into-
- Unitary Store Models of Memory- The unitary store model of memory posits that all memory processes occur within a single, cohesive system rather than being divided into distinct components. In this model, memory is conceptualized as a unified mechanism where the same processes govern the encoding, storage, and retrieval of information, regardless of its type or duration.
- Multiple Memory Models- Multiple memory models propose that memory is divided into distinct systems or stores, each with unique characteristics and functions. These models emphasize specialized memory systems working together dynamically, offering a more nuanced understanding of cognitive processes than the unitary approach.
Read More- Working Memory
1. James’s View on Memory
James’s model differentiated between two types of memory: primary memory and secondary memory.
- Primary Memory- This is similar to what we now call short-term memory and refers to the system that holds information for immediate awareness. It is temporary, fleeting, and directly available to conscious thought. This system allows us to maintain information long enough for immediate use, such as recalling a phone number just long enough to dial it.
- Secondary Memory- In contrast, secondary memory corresponds to what we now call long-term memory. It is more durable and involves a deeper level of encoding and retention. James saw secondary memory as being more connected to a person’s past experiences, capable of storing vast amounts of information over extended periods.
The Influence of James’s Model
- James’s distinction between primary and secondary memory influenced later developments in memory models, particularly Atkinson and Shiffrin’s multi-store model, which incorporated the idea of a temporary store (STM) and a permanent store (LTM).
- James’s work, which focused on how memory functions in a dynamic, layered way, helped shape the understanding of memory as a system that can hold information at different levels of consciousness.
2. Waugh and Norman (1965)
Waugh and Norman’s influential work in the mid-1960s is a foundational part of the cognitive psychology literature. Their model of memory was based on the idea of a unitary system where all types of information are processed in the same way. Their research sought to describe how memory functions, particularly in the context of the short-term memory (STM) and long-term memory (LTM) system.
Waugh and Norman’s dual-process view posits that two distinct mechanisms underlie the functioning of memory: one that is fast and automatic (the “fast process”) and another that is slower but more controlled (the “slow process”). These mechanisms represent two different paths for encoding, storing, and retrieving information.

Waugh and Norman’s Model of Memory
The Fast and Slow Process
The dual-process view proposes that some memories are processed quickly, without much cognitive effort. For instance, we may quickly remember the name of a person we’ve met recently or recall where we placed our keys. These automatic processes rely on relatively shallow levels of encoding. On the other hand, the “slow” processes involve a more deliberate, conscious effort, such as trying to remember facts for a test or memorizing a list of instructions. This second form of processing is thought to engage deeper levels of encoding and more extensive cognitive resources.
Evidence Supporting the Dual-Process View
Waugh and Norman’s dual-process theory was initially influenced by their research into short-term memory. In one of their well-known experiments, they examined how information is displaced from short-term memory and how interference can cause the loss of information.
- They found that memory decay could occur due to both time and interference, which they argued were separate processes at work. Their findings suggested that memory could be affected both by interference (an automatic process) and by decay over time (a more deliberate, controlled process).
- However, while their model of memory processing offered a dual-path approach, they did not reject the idea of a unified memory system. Instead, they suggested that these two processes could be at work simultaneously, with different factors influencing memory recall depending on the type of information and the demands of the task at hand.
3. Multi-Process View- Atkinson and Shiffrin (1968)
Atkinson and Shiffrin’s (1968) model of memory, often referred to as the multi-store model or modal model of memory, provides a more structured and comprehensive approach to the understanding of memory systems. Their work was pivotal in introducing the concept of different memory stores and processes interacting to form our cognitive experience.
Atkinson and Shiffrin proposed that memory operates through three distinct systems: sensory memory, short-term memory (STM), and long-term memory (LTM). These systems are connected by processes of attention, rehearsal, and encoding that determine the flow of information through the memory system. The authors emphasized that each system has different capacities, duration, and encoding mechanisms.
- Sensory Memory- The first stage in the model, sensory memory, briefly holds sensory information from the environment, such as visual stimuli or auditory input, for a fraction of a second. This information is stored temporarily before being either discarded or passed on to short-term memory.
- Short-Term Memory (STM)- Short-term memory holds information for a short duration, typically lasting around 15-30 seconds, unless it is rehearsed. It has a limited capacity, famously measured by Miller (1956) as “the magical number seven, plus or minus two,” referring to the number of items people can hold in STM at any given time.
- Long-Term Memory (LTM)- Long-term memory, as the final storage system, can hold an enormous amount of information for extended periods—ranging from hours to a lifetime. Information enters LTM through rehearsal and encoding strategies, which can be influenced by attention, repetition, and emotional significance.

Atkinson and Shiffrin’s Model of Memory
While Atkinson and Shiffrin acknowledged that memory involves multiple processes, their model implied a sequential and hierarchical flow of information between different memory systems, with each stage representing a distinct process in the overall memory system.
The Influence of the Multi-Process View
Atkinson and Shiffrin’s model of memory was one of the first to conceptualize the human memory system as a multi-process system.
- They built on the earlier work of Waugh and Norman but expanded it by proposing a more complex structure with different systems dedicated to different functions of memory. The multi-process view suggested that there is more than one route for encoding, storing, and retrieving information.
- Critics of their model, however, noted that the rigid division between memory stores was an oversimplification. For instance, more recent models of memory propose that LTM and STM may interact more dynamically than originally thought. Nevertheless, Atkinson and Shiffrin’s model remains one of the most influential in the field and has guided much of the subsequent research on memory processes.
4. Craik and Lockhart- Levels of Processing Theory
In contrast to the multi-store models of memory, Craik and Lockhart (1972) introduced an alternative approach to memory, known as the Levels of Processing (LoP) theory. Their theory challenged the idea of distinct memory stores by emphasizing the depth at which information is processed.
Depth of Processing
Craik and Lockhart’s Levels of Processing theory proposed that memory retention is determined not by the type of store or system used, but by the level of processing applied to the information. Information that is processed at a shallow level (e.g., by its physical features, such as the appearance of words) is less likely to be retained than information processed at a deeper level (e.g., by its meaning or semantic associations).
For example, when a person reads a word and tries to relate it to other knowledge, the processing of this word is at a deeper level, which leads to better recall compared to simply memorizing the word’s appearance. According to Craik and Lockhart, memory is not about the number of memory stores, but rather about how deeply we process the information.

Levels of Processing
Impact of the Levels of Processing Model
The Levels of Processing model significantly impacted how memory was viewed by emphasizing that the process itself—rather than the structure—was crucial for memory formation.
- This view aligns with the dual-process approach, highlighting that some types of memory processing are automatic (shallow) while others are more effortful (deep).
- Craik and Lockhart’s model has been influential in understanding how individuals encode and retrieve memories, leading to a shift away from structural models like Atkinson and Shiffrin’s and towards theories focused on processing and attention.
- Their work has inspired research into how different types of processing (e.g., semantic, phonological, and visual) lead to different memory outcomes.
Conclusion
The progression of theories on human memory from the unitary and dual-process views of Waugh and Norman to the multi-process models of Atkinson and Shiffrin, the Levels of Processing theory of Craik and Lockhart, and the foundational ideas of William James reflects an evolving understanding of the cognitive processes involved in memory. While early models focused on structural divisions of memory, later research emphasized the role of processing depth and the dynamic nature of cognitive functions.
Today, these models coexist within a broader, more nuanced understanding of memory, recognizing that different types of processing (automatic vs. controlled, shallow vs. deep) interact within the context of a flexible, adaptive system. As the field continues to advance, these frameworks provide a foundational understanding of memory that influences ongoing research in cognitive psychology, neuroscience, and related disciplines.
References
Atkinson, R.C., & Shiffrin, R.M. (1968). Human memory: A proposed system and its control processes. In Spence, K.W. & Spence, J.T. (Eds.), The psychology of learning and motivation: Advances in research and theory (Vol. 2, pp. 89-195). Academic Press.
Craik, F.I.M., & Lockhart, R.S. (1972). Levels of processing: A framework for memory research. Journal of Verbal Learning and Verbal Behavior, 11(6), 671-684.
Farmer, H.S. (1995). Automatic and controlled processes in memory. Psychological Review, 102(3), 466-483.
James, W. (1890). The Principles of Psychology. Holt.
Waugh, N.C., & Norman, D.A. (1965). Primary memory. Psychological Review, 72(2), 89-104.
Sternberg, R.J., & Sternberg, K. (2009). Cognitive psychology (6th ed.). Cengage Learning.
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Niwlikar, B. A. (2025, January 27). 4 Important Models of Memory. Careershodh. https://www.careershodh.com/4-important-models-of-memory/